One Parking Solution currently has positions available in and around Sussex, Havant and London.
We are looking for staff to fulfil the following roles:
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- Mobile Enforcement Officer
- Sales Administrator
- Client Relations Administrator
- Office Administrator
Latest vacancies
Client Relations Job Vacancy:
Job Overview
We are seeking a Client Relations Administrator to join our team and be the primary point of contact for our clients. The ideal candidate will possess excellent communication skills and have the confidence to make informed decisions.
Responsibilities
· Liaising with all clients (via email/telephone)
- Ordering land registry and title deeds
- Checking to see if the land/area has been adopted by the Council
- Arranging/confirming virtual site meetings (Zoom/Teams) between clients and sales staff
- Arranging/confirming onsite meetings between clients and sales staff
- Sending out documents to clients
- Creating site boundary maps
- Updating Monday system
- Collecting site photos from WhatsApp and uploading to correct systems
- Checking Adobe E-Sign for returned documents and updating correct systems
- Updating site instructions for any updates
- Liaising with both IT staff and electricians to ensure the CCTV installation is complete
- Liaising with the signage installation team to ensure signage is installed within the date required
- Designing signage including wording for individual signs
- Adhering to the Single Code of Practice
- Ordering signage and overlays from the suppliers
- Completing signage packs for installation
- Arranging signage installation dates
- Creating permits and dispatching them to the clients requests
- Actioning cancellation requests according to the contract with the client
Skills
– Excellent phone etiquette and interpersonal skills
– Ability to communicate effectively with clients
– Strong analytical skills to understand client requirements
– Ability to work as part of a busy office environment
Job Types: Full-time, Permanent
Pay: £24,000.00-£26,000.00 per year
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Sales Administrator Job Vacancy:
Job description
We are seeking a Sales Administrator to join our team. The ideal candidate will be responsible for supporting our sales team and ensuring the smooth running of the sales administration process.
You will begin your journey by understanding how sales work within our industry, how to set up a new site, how to make sure all departments are aware of the new site and ensuring that it is ready to go live.
Progression:
Progression within the sales team could lead to going on face to face site visits, hosting virtual site visits via Zoom/Teams, overseeing a new site from start to finish, earning a bonus.
The bonus is provided per digital site that has gone live. Digital is the way forward for our industry so we like to reward the sales team who see the vision.
Pay begins at £23,000 per annum, with a 6 month probationary period. We believe in rewarding our staff members that exceed past what is asked. We have an Employee of the Month scheme which, if won, will see you and a partner/friend going to a spa weekend with dinner and a hotel stay included. Winning Employee of the Month will secure you a spot in the Employee of the Year draw to win an all inclusive team building holiday.
*Duties*
– Provide administrative support to the sales team
– Manage and update sales and client records
– Assist in the preparation of sales proposals
– Handle client inquiries and provide product information
– Coordinate sales meetings and appointments
– Eventually attend site visits (own vehicle must be available for this)
– Monitor and report on sales activities
*Qualifications*
– Proficient in Microsoft Word and Office software
– Experience in sales administration
– Strong time management skills
– Computer literacy, including knowledge in Monday.com
– Excellent administrative and organisational skills
– Ability to communicate effectively with internal teams and external customers
*Benefits*
– Team building events such as Christmas parties and summer get togethers
– Bonus scheme for acquiring digital sites on a 24 month SLA
– Employee of the Month/Year awards
If you are passionate about supporting sales operations and possess the required skills, we encourage you to apply for this exciting opportunity as a Sales Administrator.
Job Types: Full-time, Permanent
Pay: £24,000.00-£26,000.00 per year
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Office Administrator Job Vacancy:
Job description
We are looking for a full time Office Administrator. We are going through an exciting period of growth, therefore, we are looking to recruit an enthusiastic, motivated person to join our team. This is an office based job only.
You will provide administrative support to ensure we provide great customer service to our clients and customers. This role does not require any cold calling.
Duties may include but will not be limited to:
- Provide administrative support for the operations team
- Liaise with clients/customers by telephone/email/letter
- Photocopying and processing mail as is required
- Monitoring and responding to emails
- Payment processing
- Daily download files
- Weekly payment reports
- Processing internal appeals
- Processing external appeals
- Provide an effective telephone service
- Producing meeting minutes
- Processing tickets
- Monitoring the email
- Updating the calendar
Requirements:
- Well organised with the ability to prioritise work
- Analytical skills
- Strong administrative skills and attention to detail
- Excellent communication skills
- Professional manner
- The ability to work within a team but also self-motivated.
- Proficient in Microsoft Office Products
- Having excellent attention to detail
- Monday to Friday 08:30 – 17:00 with a 1 hour unpaid lunch break
Job Type: Full-time
Pay: £24,000.00-£26,000.00 per year
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Mobile Enforcement Officer Job Vacancy:
Job description
Job title: Mobile Enforcement Officer
Salary: Starting rate £29,900 pa* rising to £31,200 after a successful 6 month probationary period
Hours: 40-60 hours per week, more information below
Contract type: Full time
Accountable to: Patrol Supervisor and Sales Director
Responsible for: No direct reports
Key relationships: Patrol officers, patrol supervisor, sales director, office administration staff
Job purpose: One Parking Solution Ltd is a private company that key responsibility is to oversee parking on privately owned land and council owned land. Due to rapid company growth within our company, we have an immediate requirement for Mobile Enforcement Officers to join our busy team. You will be given a list of sites that you will patrol in your allocated area and check vehicles are authorised to be parked on the land. The patrol supervisor will provide a week of training which is fully paid.
Key responsibilities:
- Issue warning or Parking Charge Notices to any vehicle contravening the parking terms and conditions
- Enforce rules in our managed car parks
- Keep the car parks tidy
- Replace signs that are weathered or damaged or inform the office staff if unable to replace
- Act as a car park ambassador on behalf of the company and its clientele
Role requirements:
- Have a full UK manual driving licence for at least 3 years. Please advise us of any penalty points
- Be polite, professional, courteous and approachable
- Show good time-keeping
- Work in reasonable weather conditions
- Good knowledge of smart phones and apps
- Demonstrate good numeracy and literature skills
- Keep calm, stay focused and assertive under pressure
- Be a safe and considerate driver
- Can follow instructions and work within an actively managed environment
What we provide:
- PAYE full-time employment, based on 50 hours per week
This position is on a shift basis, working four or five days out of seven, 40 hours on week 1 and 60 hours on week 2, Monday to Sunday. Shift timings are as follows:
- week 1 – 5am to 3pm or 3 pm to 1am
- week 2 – 5am to 5pm or 1pm to 1am
- every other weekend off, subject to company workload.
Overtime is available based on company needs.
- 28 days paid holiday leave and paid breaks
- Company vehicle, uniform, mobile phone and PPE provided
- Body-worn CCTV camera provided
- Annual and probationary performance reviews
- Company pension scheme
- Promotional opportunities
- Team building events
- Employee of the Month & Year based on ticket sales
References are required.
Qualifications
– Valid driver’s license
– Strong numeracy skills for accurate record-keeping
– Ability to drive and operate a vehicle safely and responsibly