PRIVACY POLICY
Updated: 20/03/2023
INTRODUCTION
One Parking Solution Limited (“we” or “us” or “our”) are committed to protecting your personal data and privacy. This privacy policy relates to our use of any personal data we collect from you, either directly through the website, email or telephone, or indirectly via DVLA (Driver Vehicle Licencing Agency).
Whenever we access such information, we are legally obliged to use your information in line with all applicable laws concerning the protection of personal data; including the Data Protection Act 1998 (DPA) and The General Data Protection Regulation 2016 (GDPR) together and with other subsequent laws “Data Protection Laws”.
WHO WE ARE AND CONTACT DETAILS
For the purpose of the Data Protection Laws, the Data Controller is One Parking Solution Limited, registered in England, company registration number 05992210. To request further information regarding our privacy policy or data protection, you should contact us using the details provided below.
In writing to:
The Attention of the Privacy Officer
One Parking Solution Limited
95 Arundel Road
Worthing
West Sussex
BN13 3EU
Website: https://oneparkingsolution.co.uk/privacypolicy
Email: dataprotection@oneparkingsolution.co.uk
Telephone: +44 (0)330 0432492
YOUR RIGHTS
Under GDPR, you may request to:
be informed: we must make available this privacy notice with the emphasis on transparency over how we process your data.
access: you are entitled to find out what details we may hold about you and why.
rectification: we are obliged to correct or update your details.
erasure: this is also known as the right to be forgotten.
restrict processing: you have the right to block or suppress the processing by us of your personal data.
data portability: you have the right to obtain and reuse the personal data that you have provided us.
object: you have the right to object to us processing your data in relation to direct marketing and or profiling.
rights in relation to automated decision making and profiling: we do not use any automatic decision making or processing.
THE DATA WE COLLECT ABOUT YOU
We process personal data. Personal data we process may include name, address, email address, telephone number, VRN (Vehicle Registration Mark).
Our collection methods are:
through your VRM
through the engagement of our services
through our website
by communications
through the engagement of service providers
HOW YOUR DATA WILL BE USED
We use information held about you to:
where we have obtained information for legitimate interests.
carry out our obligations arising from any contracts entered between you and us.
provide you with information, products or services that you request from us or which we feel may interest you.
where you have consented to be contacted for legitimate interests.
allow you to participate in interactive features of our website; for example, asking a question via our contact form.
LEGITIMATE INTERESTS – CONTRACTS
Contracts: when on-site, we will capture details including vehicle registration mark and relevant activity, using Parking Wardens and/or CCTV (closed-circuit television) and/or ANPR (automated number plate recognition) in order to enforce parking terms and conditions. Where the terms have not been complied with, your personal data may be collected, processed, shared and retained in order to enforce the parking contract.
Marketing: if you are an existing contact or customer, we will only contact you by postal and electronic means (e-mail) with information about services or goods which you have previously purchased from us or enquired about. At any time, you can choose not to receive these types of communication by contacting us.
DATA RETENTION
Our data retention policy is dictated by Data Protection Laws, this is available for inspection by submitting a written request using the contact details provided in this policy.
THIRD PARTIES
We keep information within the ‘organisation’ except where disclosure is required or permitted by law, or when we use third-party service providers (data processors) to supply and support our services. We have contracts in place with our data processors, this means they cannot do anything with your personal data unless we have instructed them to do so. They will hold it securely and retain it for the period we instruct.
We share and or receive data from the following third-party data providers: IPC and DVLA and this data may be shared for auditing purposes.
If you need further information regarding our General Data Protection Policy. please send an email to dataprotection@oneparkingsolution.co.uk
By phone: 0330 043 2492
You can also send your request, in writing to:
One Parking Solution Ltd
95 Arundel Road
Worthing
West Sussex
BN13 3EU
DVLA Swansea SA99 1BA | Just Park Unit B, piano Yard 30a Highgate Road London NW5 1NS |
Unity Five Limited Castleview Barn Woodmanton Farm Exeter EX5 1HQ | POPLA PO Box 1270 Warrington WA4 9RL |
ZZPS Limited Bacchus House 1 Station Road Addlestone Surrey KT15 2AG | British Parking Association Chelsea House 8-14 The Broadway Haywards Heath West Sussex RH16 3AH |
Parkonomy Limited 29th Floor One Canada Square Canary Wharf London E14 5DY | Metric Group Ltd (UK) Metric House, Westmead Industrial Estate, Westlea, Swindon, SN5 7AD |
Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF | Gladstones Solicitors Limited The Terrace, High Legh Park Golf Club, Warrington Road, High Legh, Knutsford, Cheshire, WA16 6AA |
QDR/Wright Hassall Solicitors Third Floor, Olympus Avenue, Leamington Spa CV34 6BF | Freeholder/Leaseholder and/or Managing Agents and/or appointed agents. |
Client portal powered by Unity Five Limited Castleview Barn Woodmanton Farm Exeter EX5 1HQ | Direct Collection Bailiffs Ltd & Direct Collection Legal Ltd Direct House, Greenwood Drive Manor Park, Runcorn Cheshire, WA7 1UG |
Local and national Police forces | Trace Debt Recovery UK Limited & Trace Enforcement Services Limited, Barratt House, Suite S2, Kingsthorpe Road, Northampton, NN2 6HT |
Postworks Limited, Unit 2 94A Wycliffe Road, Northampton, NN1 5JF |
If you need further information regarding our General Data Protection Policy. please send an email to dataprotection@oneparkingsolution.co.uk
By phone: 0330 043 2463
You can also send your request, in writing to:
One Parking Solution Ltd
95 Arundel Road
Worthing
West Sussex
BN13 3EU